FAQ’s

FAQ:

1. Where are your factory located? If I visit your factory, how can I go there?
Our factory located in Changzhou city, Jiangsu province. Changzhou airport, CRH train station one hour from Shanghai Railway Station or Shanghai Hongqiao Station and G42 high way only 3km distance.


2. What are your main products?
Our main products are carbide cutting tools, including end mills, drills,taps,reamers,face mill, drill bits etc.


3. What raw material you use?
We have rods with 3-4 types hardness, hrc45, hrc55, hrc60,hrc65.. Your work piece hardness decides what rods are suitable for.


4. Do you have grinding machine?
Yes, we have 5 Walter from Germany and professional engineers modeling cutters


5. How do you  ensure the quality of the products ?
We have precision detection machine, quality inspectors check cutters every piece to guarantee the quality of the products.


6. How to deal with the cutters under verified?
These under verified cutters will be scraped or redesigned if possible.


7. Can you design the cutters according to the drawings ?
Yes, we have professional technician with rich experience and will deliver the samples for the approval before bulk production.


8. What about your coating?
The coating can be made from the coating companies, which local companies but the technology is from Swiss.


9. How long can you deliver products?
The products can be shipped within 3 working days if we have them at stock,7-15 days for the production of new products.


10. Can I choose the color of plastic pipe?
Yes,  black, blue, red, yellow etc. can be selected.


11. Is it ok to have the stickers with our logo and laser on cutters’ shanks?
Yes. We can print stickers with your logo and laser on shanks.


12. What about payment method?
30% advanced T/T, 70%before shipment if the order amount ≥USD:10000, 100% deposit if the order amount is ≤USD 6000.00

 

13.What currency do you accept?

USD,GBP,EURO,RMB,etc.

 

14.What are your trade terms ?

FOB Shanghai or CIF your destination or TNT/DHL express.

 

15.How do you pack the products ?

The products will be packed in plastic box,one piece in one plastic box.Ten boxes will be one bundle and put into stable cartons with foam or bubble plastic foil.